
Privacy Policy

Last updated and effective date: April 8, 2024
At Filtrous, we are committed to protecting the privacy of our customers and users of our services. This privacy policy explains how we collect, use, and share information about you when you use our website, mobile app, and other online products and services (collectively, the "Services") or when you otherwise interact with us.
By using our Services, you agree to the collection, use, and sharing of your information as described in this privacy policy. If you do not agree with our policies and practices, do not use our Services.
We collect information about you in a number of ways when you use our Services. This includes: Information you provide to us: We collect information you provide directly to us, such as when you create an account, place an order, or request customer support. This information may include your name, email address, phone number, and other contact information. Information we collect automatically: When you use our Services, we may collect certain information automatically, such as your IP address, device type, and unique device identifier. We may also collect information about your location, browsing history, and interactions with our Services. Information from third parties: We may receive information about you from third parties, such as social media platforms, if you use those services to log in to our Services or connect your account to those services.
We use the information we collect about you to provide, maintain, and improve our Services, and to communicate with you. Specifically, we may use your information to: Provide and deliver the products and services you request Process and complete your transactions Respond to your comments, questions, and requests for customer support Communicate with you about products, services, and events offered by Filtrous and our partners Monitor and analyze trends, usage, and activities in connection with our Services Personalize and improve the Services, and provide advertisements, content, or features that match your interests and preferences
We may share your information with third parties for the following purposes: To complete your transactions and deliver the products and services you request To comply with legal obligations, such as responding to a subpoena or court order To protect the rights, property, and safety of Filtrous, our customers, and others To detect, prevent, or otherwise address fraud, security, or technical issues We may also share your information with third parties for their own marketing purposes. You can opt out of such sharing by contacting us at the address or phone number listed below.
We take steps to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee the absolute security of your information.
We may update our privacy policy from time to time. We will post any changes on this page and encourage you to review our privacy policy whenever you access our Services.
When you opt-in to the service, we will send you a message to confirm your signup.By opting into messages, you agree to receive recurring automated marketing and informational text messages from Filtrous for Filtrous. Automated messages may be sent using an automatic telephone dialing system to the mobile telephone number you provided when signing up or any other number that you designate.Message frequency varies, and additional mobile messages may be sent periodically based on your interaction with Filtrous. Filtrous reserves the right to alter the frequency of messages sent at any time to increase or decrease the total number of sent messages. Filtrous also reserves the right to change the short code or phone number where messages are sent.Message and data rates may apply. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. Your wireless provider is not liable for delayed or undelivered messages.Your consent to receive marketing messages is not a condition of purchase.
Carriers are not liable for delayed or undelivered messages.
You can cancel any time by texting "STOP". After you send the SMS message "STOP", we will send you a message to confirm that you have been unsubscribed and no more messages will be sent. If you would like to receive messages from Filtrous again, just sign up as you did the first time and Filtrous will start sending messages to you again.
Text "HELP" at any time and we will respond with instructions on how to unsubscribe. For support regarding our services, email us at Marketing@filtrous.com.
You agree that before changing your mobile number or transferring your mobile number to another individual, you will either reply “STOP” from the original number or notify us of your old number at Marketing@filtrous.com. The duty to inform us based on the above events is a condition of using this service to receive messages.
We reserve the right to change or terminate our messaging program at any time. We also reserve the right to update these Messaging Terms at any time. Such changes will be effective immediately upon posting. Your continued enrollment following such changes shall constitute your acceptance of such changes
If you have any questions or concerns about our privacy policy, please contact us at:
Filtrous
marketing@filtrous.com
(858) 224-9100
12150 Flint Pl
Poway, CA 92064